- Who makes decisions?
- How do we communicate?
- What operations must continue?
- What do we do when information is incomplete?
- Executives and elected officials
- Department heads
- Finance, HR, legal, and communications staff
- Frontline and administrative personnel
- IT and security staff (scenario development and realism)
- Trained facilitators and exercise controllers
- Scenario introduction with limited technical detail
- Escalating injects focused on operational impact
- Decision points requiring discussion and judgment
- Communication challenges and trade-offs
- Facilitated debrief and lessons learned
- A clearer understanding of their role during a cyber incident
- Increased confidence in decision-making
- Practical ideas for improving preparedness
- A shared language for future incidents